How often should I clean the cat drinking fountain and pump?

We recommend cleaning the pet water dispenser and pump every week.

There is a ''HOW TO CLEAN THE PUMP'' pump maintenance video that you can access by clicking on Visit Rellaty Store.

How frequently does the filters need to be replaced?

For the health of your pets, please change the filter every 1-2 weeks.

Where can I get the replacement filters and sponges?

We also sell replacement filters online (search for B0BLQKMPBW or B0BYP7HF2H or B0C37KT9MH).

For the health of your pets, please do not purchase other unofficial "compatible" products.

If you have any questions, please feel free to find us.

What should I pay attention to about the pump?

For the longevity of the pump, we kindly advise cleaning the pump once a week and maintaining the water level of the cat fountain at more than 1/3 of the tank capacity.

How long is the power cable?

The length of the cable is 71 in.